Terms of Service
Last updated: July 16, 2026
1. Who we are
Vendraa (“Vendraa,” “we,” “us”) operates www.vendraa.com — a marketplace that helps people discover and book local event vendors, and gives vendors tools to run their business. By using Vendraa you agree to these terms.
2. Vendraa is a platform, not a party
Vendors on Vendraa are independent businesses. When you book a vendor, your agreement — including pricing, deposits, cancellation terms, and the services delivered — is between you and that vendor. Vendraa provides the tools (inquiries, quotes, messaging, invoices, contracts, payments) but is not a party to that agreement, does not employ vendors, and does not guarantee any vendor's work.
3. Business listings — claimed and unclaimed
To make discovery useful, Vendraa includes listings created from publicly available information(a business's name, category, city, and public social links). Unclaimed listings display only that basic public information and are clearly marked; we do not show pricing, availability, or other owner-asserted details until the business claims its page and is verified. If you own a business listed on Vendraa you may claim it free at any time — or ask us to remove it by emailing hello@vendraa.com, which we honor promptly.
4. Bookings, quotes, and holds
Inquiries and quotes are not confirmed bookings. A booking is confirmed only when the client acceptsa vendor's quote — vendors cannot confirm a booking on a client's behalf. Vendors may place a time-limited courtesy hold on a date; holds lapse automatically and create no obligation on either side.
5. Payments
Card payments and deposits are processed by Stripe; Vendraa never stores your card number. Some vendors also accept payment outside Vendraa (e.g. cash, Venmo) — those payments are entirely between you and the vendor. Deposits and refunds follow the vendor's stated terms.
6. Electronic signatures
Contracts on Vendraa may be signed electronically. By checking the signature box and submitting, you consent to do business electronically and agree your electronic signature is legally binding, as provided by the U.S. ESIGN Act and applicable state law (including UETA). A signature record (name, timestamp, IP address) is retained with the agreement, and you may request a copy at any time.
7. Reviews
Reviews can only be left by clients with a confirmed booking, after the event date — no anonymous or drive-by reviews. Reviews must be honest and lawful. We may remove content that is fraudulent, unlawful, or violates these terms, consistent with the Consumer Review Fairness Act — we never remove a review merely for being negative.
8. Vendor communications
Vendors may use Vendraa to email their past clients (e.g. holiday offers). Every such email identifies the vendor and includes a one-click unsubscribe honored immediately. Booking-related messages (quotes, reminders, receipts) are transactional and sent as part of the service.
9. Money tools are not professional advice
Vendraa's money features (income tracking, expense logging, tax set-aside suggestions, year-end exports) organize your numbers — they are not accounting, tax, or legal advice, and Vendraa is not a CPA, tax preparer, or financial advisor. Confirm anything that matters with a qualified professional.
10. Your account and content
Keep your sign-in email secure — magic links grant access to your account. You're responsible for content you post (photos, descriptions, messages, reviews) and must have the right to post it. You grant Vendraa a license to display that content as part of operating the service. Don't misuse the platform: no scraping, no false listings, no impersonation, no unlawful use.
11. Copyright (DMCA)
If you believe content on Vendraa infringes your copyright, email hello@vendraa.com with the work, the location of the material, and your contact information, and we will respond as required by the DMCA.
12. Disclaimers and limitation of liability
Vendraa is provided “as is.” To the fullest extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, or consequential damages, or for disputes between clients and vendors. Our total liability for any claim is limited to the greater of $100 or the amounts you paid Vendraa in the 12 months before the claim.
13. Changes, termination, governing law
We may update these terms (material changes will be posted here with a new date) and may suspend accounts that violate them. These terms are governed by Nevada law. If any provision is unenforceable, the rest remain in effect.
Questions about this page? Email hello@vendraa.com. See also our Terms of Service, Privacy Policy, and Accessibility Statement.